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Accidentally entered wrong DOB in Steam. Locked out of store until 2026???

• Thread starter Spare-Flair
• Start date Oct 13, 2008

• #1

Joined

Apr 4, 2003

Messages

7,471

What the heck just happened? I went to buy Rainbow Six Vegas 2 on Steam and an enter your date of birth screen popped up. I entered in the day and the month but when I went to click on the "2008" I accidentally clicked on the submit button beside it.

Now all features on the steam store say: "sorry, you are unable to access this feature at this time"

I have logged in and out a few times, I can't find anywhere to resubmit this information. This is ridiculous! Am I not going to be able to buy steam games until the year 2026 now? (18 years from 2008 LOL)

• #2

Contact Steam support?

That's pretty funny though. GL!

• #3

Joined

Jul 19, 2008

Messages

2,701

no. i believe they ask you again in a few days, something i personally find annoying cuz i have to keep entering my bd to see games, but probably good thing for you.

• #4

oh also, since steam store integrates with internet explorer, you might try clearing yoour cookies in IE

• #5

Joined

Sep 10, 2007

Messages

8,437

you're too young for Vegas Six 2, kid. wait till you're 18 to play it.

(contact steam support, they should take care of you)

• #6

Joined

Aug 28, 2007

Messages

1,588

I hate that kinda crap.. Usually I just pick some year in the 1970s and go with Jan 1st. I mean seriously, who cares? It's not hard for a 10 year old to figure out how to change the year to something earlier to obtain access.

Anyway, it should ask again in a few days, if not, do what has been suggested and contact support.

• #7

Joined

Sep 21, 2003

Messages

2,974

I hate that kinda crap.. Usually I just pick some year in the 1970s and go with Jan 1st. I mean seriously, who cares? It's not hard for a 10 year old to figure out how to change the year to something earlier to obtain access.

Anyway, it should ask again in a few days, if not, do what has been suggested and contact support.

It covers Valve's ass in case of a lawsuit. Nothing more, nothing less.

• #8

Joined

Jul 14, 2004

Messages

1,469

you're too young for Vegas Six 2, kid. wait till you're 18 to play it.

LOLOL

Yeah one email to steam support should fix it.

• #9

Joined

Mar 1, 2006

Messages

3,214

I would post this thread on the Steam forums. You're more likely to get help there than here.

• #10

Joined

Apr 5, 2005

Messages

1,767

close steam and any internet explorer windows. Clear cookies.

• #11

Joined

Aug 7, 2003

Messages

1,636

How do we know the op is not actually < 1 year old? He could be conning you guys...

• #12

Joined

Feb 1, 2007

Messages

324

How do we know the op is not actually < 1 year old? He could be conning you guys...

Yea ask him if he wants to wee-wee and if he says yes....Busted! But then can a 1 year old say "yes"? Wow, this gets tougher to verify.....

• #13

Joined

Nov 6, 2006

Messages

156

I know i woulda contacted support first before i came running over to this forum and made this thread. I swear, u kids just like to see your names up on ur monitors lol

• #14

Joined

Jan 10, 2008

Messages

3,320

• #15

Joined

Feb 6, 2006

Messages

15,103

Just clear you cookies and you'll be able to re-enter your DOB.

• #16

Joined

Nov 4, 2005

Messages

6,014

Just eat you cookies and wait till you're 18.

fixed for accuracy

• #17

Joined

Jan 15, 2008

Messages

268

I did this trying to buy Crysis. Restart Steam and wait a few days and it will work correctly.

• #18

Joined

Aug 31, 2007

Messages

772

Use a program like CCleaner to clear the cache and cookies off your PC. Reboot then you should be fine. That happened to me b4.

• #19

Joined

Feb 6, 2006

Messages

15,103

Use a program like CCleaner to clear the cache and cookies off your PC. Reboot then you should be fine. That happened to me b4.

Or right click "Internet" on the start menu, then "Properties", Finally there's a button under the "Browsing History" section of the first tab labeled "Delete..." Much quicker and easier than downloading some crap program that goes mucking about the registry and hard drive deleting shit that the author thinks your system doesn't need anymore.

• #20

Joined

Nov 1, 2006

Messages

2,320

i naturally just pick the oldest year they have. excuse me steam I was born in the wild west with cowboys and indians and i want to play some video games.

• #21

Joined

Sep 28, 2005

Messages

1,283

i naturally just pick the oldest year they have. excuse me steam I was born in the wild west with cowboys and indians and i want to play some video games.

LOL, I always pick the lowest date they offer. 1901 is when I was born! No fancy PC's back then , just checkers if you were lucky, and I had to walk 18 miles uphill both ways to school!

• #22

Joined

Oct 11, 2007

Messages

3,563

• #23

Joined

Apr 29, 2008

Messages

2,143

Jan
01
1900

Everytime

Why do they even bother?

• #24

Joined

Dec 23, 2006

Messages

363

go to your steam folder and delete client registry.blob (it might be ".bob")
and start steam ,it should re download the steam client updates ,it only takes a minute
and then your good to go

• #25

Joined

Feb 6, 2006

Messages

15,103

Jan
01
1900

Everytime

Why do they even bother?

It's solely a CYA policy.

• #26

• #27

Joined

Jul 19, 2008

Messages

2,701

• #28

Joined

Feb 18, 2004

Messages

397

As was stated, clearing your cookies might fix your problem, otherwise contact STEAM.

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Source: https://hardforum.com/threads/accidentally-entered-wrong-dob-in-steam-locked-out-of-store-until-2026.1355286/

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